Refund & Returns Policy

At Epice Sweeterie, we strive to provide our customers with the best products & service. If you are not completely satisfied with your purchase, please review our Refund and Returns Policy below.

Refund Policy

We accept refund requests under the following conditions:

• Refunds are accepted only for same-day orders or if the order has not been shipped or picked up yet.
• Once your refund request is approved, we will process it immediately.
• The refund will be credited back to your original payment method. Depending on your bank, the refund process typically takes 5 to 7 business days to reflect in your account.

Returns Policy

We accept returns only under the following conditions:

• The product must be unopened and in its original condition.
• Returns must be initiated within 24 hours of purchase.
• To initiate a return, please visit our store or contact us directly at 702.858.4800 or contact@epicesweeterie.com.

Non-Returnable and Non-Refundable Items

For health and safety reasons, the following items are non-returnable and non-refundable:

• Opened products
• Perishable items
• Customized or special-order items

Contact Us

If you have any questions or need assistance with a refund or return, please contact us:

📍 Epice Sweeterie: 10100 Banburry Cross Dr, Las Vegas, NV 89144
📞 702.858.4800
✉️ contact@epicesweeterie.com

We appreciate your business and look forward to serving you again!