Privacy Policy

At Epicé Sweeterie, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a better experience when using our services.

a) Personal Information

When you place an order, sign up for our newsletter, or contact us, we may collect the following personal information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely through third-party payment processors)

b) Non-Personal Information

We may also collect non-personal information automatically, such as:

• IP address
• Browser type
• Device information
• Cookies and tracking data (see Section 5 for more details)

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Improve customer service and user experience
• Send updates, promotions, and marketing communications (with your consent)
• Respond to your inquiries and provide support
• Prevent fraud and enhance security

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: We work with trusted third-party service providers (e.g., payment processors, delivery services) to fulfill orders and improve our services.
• Legal Requirements: We may disclose your information if required to do so by law or to protect our legal rights.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new entity.

4. How We Protect Your Information

We implement appropriate security measures to protect your personal information, including:

• Secure socket layer (SSL) encryption
• Regular security audits and updates
• Limited access to your information by authorized personnel only

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and customize content. You can modify your browser settings to refuse cookies; however, this may affect the functionality of our website.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of receiving marketing communications at any time
• Request a copy of the personal data we hold about you

To exercise these rights, please contact us at contact@epicesweeterie.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Epicé Sweeterie
10100 Banburry Cross Drive, Las Vegas NV 89144.

contact@epicesweeterie.com

702.858.4800